Contact Us

    Contact Us

    We are a small company which prides itself on a personal service to customers. If you want more information on any of our products or have a particular present problem to solve or a product query, please contact us and we will be happy to help.

    I Want To Change My Order

    Should you need to make any changes to your order, please call one of customer service advisors on 0333 240 0707, quoting your order number, so that we can action your query straight away. We endeavour to despatch orders on the day of receipt and therefore any changes required need to be advised as a matter of urgency.

    Phone Us

    Phone: 0344 846 9494
    From mobile or abroad: +44 (0) 333 240 0707
    Fax: +44 (0)333 240 0808

    Opening times

    Order line:

    Monday to Friday - 9am to 8pm

    Saturday - 9am to 6pm

    (Closed Sunday and Bank Holidays)

    Customer Services

    Monday to Saturday - 9am to 6pm

    Sunday and Bank Holidays Closed


    Email Us

    To help us respond to your email faster, click on the nature of your enquiry below:

    Amend my order
    Delivery enquiry
    Product enquiry
    Returns enquiry
    General enquiry
    Order status

    Our average response time is one working day. If you have trouble submitting your enquiry through the links above please email us at

    Postal Address

    Customer queries: Qwerkity, Parc Menai, Bangor, LL57 4FB.

    Send Us Your Photos

    Got a photo of yourself using one of our products? We’d love to add it to our website. Just email it to us at and write CUSTOMER PRODUCT PHOTO in the subject line.

    By submitting an image to us, you are granting us a non-exclusive, royalty-free licence to publish and otherwise use the material in any way we see fit, including within our digital and print publications. You will retain copyright of the image.

    Trade Enquiries

    If you are a business and have a trade or buying enquiry please email us at

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